We are excited to announce that the DriveERT Customer Care Center has moved! The center is now located at 309 County St. Portsmouth, VA 23704.
At this new full-service center, customers can meet with DriveERT representatives to manage their Pay by Plate accounts. The new center will also feature an E-ZPass counter for current E-ZPass customers to manage their accounts and for new customers to open accounts. In the future, a drive-thru will also be available at the center where customers can make payments from their vehicles.
The DriveERT Customer Care Center hours of operation are Monday – Friday from 8 a.m. to 6 p.m. At the center, customers can make payments in-person using credit cards, cash, checks and money orders.
DriveERT Customer Care
Toll free: 855-ERT-ROAD
Local number: 757-837-0840
Visit: 309 County St. Portsmouth, VA 23704