Member Spotlight:  S.E.R.V.E. Consulting


Member Spotlight:  S.E.R.V.E. Consulting
Added on July 18, 2022 to Member News

Member Spotlight: S.E.R.V.E. Consulting

Business Name:S.E.R.V.E. Consulting
Phone: (757) 905-2125
President’s Name: Gia Freeman
President’s Title: Managing Partner

What are your business’s core values, goals, and overall mission?

We’re in the “Business of Building Great Business”

S.E.R.V.E. Consulting Services is your solution to the new normal of business operations support for Startups, Small Businesses, Non-profit Organizations, and Community Service Partners.

We can deliver a wide range of services that will supplement your existing operations and will help companies maintain their standards with minimal interruption of downtime.

Our goal is to partner with your business to meet service and contract obligations in the areas of:

– Operations Management

– Marketing (Social Media and Content)

– EEOC Investigations

– Training and Development

– Small Business/ Association/Non-Profit Consulting

– Technology Implementation and Strategy

– Government Sub-Contract Consulting Services

Share some unique facts and business history? What makes your business stand out?

Gia and Randle Freeman formed S.E.R.V.E. Consulting as a response to the needs of small to med-sized businesses due to COVID-19. Because labor shortages and staff limitations, gaps in operational demands caused this sector of businesses to compromise on quality and loose opportunities. Seeing an opportunity to assist small and medium-sized businesses and organizations in Hampton Roads, the two decided to invest their savings and started the small firm. Gia Freeman has over 10 years of diverse Business Administration, Accounting, and Human Resource experience and is a seasoned and resourceful business professional. S.E.R.V.E. Consulting understands the importance of organizational continuity and standardization.

What products or services do you offer companies or individuals?

Service Overview:

S.E.R.V.E. Consulting offers B2B services in four primary categories:

  • Business Process/Operations Strategy and Support (#GirlFriday Services): These services provide a right hand for time-strapped employers of small teams. (Task-based) ($300-$1,500/task)
  • Information Technology Implementation Strategy and Support (#GetITRight): Technology implementation projects are tailored for businesses that need to implement a technology plan and/or strategy, utilize current technology resources, or provide training to their teams. (Consultation required for all services)
  • EEOC Investigations/Human Resource Consulting. ($2000/case, 1 issue)
  • Sub-Contract Support, Research and Special Projects: S.E.R.V.E. wants to build long-term relationships with prime contractors for various projects. We can supplement your workload and help you achieve maximum results. S.E.R.V.E. Consulting Services is your solution to managing business operations with minimal disruption. (Consultation required)

What are some of the greatest obstacles and/or challenges that your business has faced? How Have you and your business overcome them?

I think for any business owner, obstacles and/or challenges are expected. In my opinion, it’s not a question of what those challenges are, it’s a question of when will they occur; and, if you are prepared to respond to those challenges in a way that will foster strength, resilience and long-term sustainability. The nature and culture of “business” is full of challenges, otherwise everyone would be doing it (smiling), and I think business leaders generally will embrace that truth. Some obstacles seem large until you overcome them…then the next one will follow. Whether it’s increasing market share, creating a market strategy, updating your business plan, or connecting with the right people to help you in your journey, those challenges remain; and depending on your social economic background, the challenges may foster more or less exertion.

It’s an on-going exercise for me, that is, overcome obstacles; but it’s the obstacles that make for great opportunities to grow professionally and personally. I think most business leaders and entrepreneurs will agree that obstacles and/or challenges are a daily occurrence. You have to have some level of mental toughness to endure. The greatest resource that has helped me overcome those challenges is accepting my limitations and in humility submitting to God. His guidance helps me focus on what I can do, and doing that thing well. Secondly, drawing from my network of supportive family, friends and business colleagues that push me to continue.

What accomplishments are you most proud of?

Still working on that!

What do you see for the future of your business?

Being able to lead some effort in the region’s efforts to include a segment of social enterprise in our business community, specifically for returning citizens. I would also like to assist the region in fostering more engagement with the Human Resources Community (different from workforce development).

Why are you a member of the Hampton Roads Chamber?

I see value in what the Chamber offers as a small business owner.