News
Chartway Ranked by Forbes as Best-In-State Credit Union for Third Consecutive Year
Committed to helping Chartway members unlock their potential so they can thrive
Virginia Beach, VA (June 25, 2024) – Chartway Credit Union has been recognized as one of America’s Best-In-State Credit Unions by Forbes and Statista for the third year in a row.
According to Forbes and Statista, America’s Best In-State Credit Unions 2024 were selected based on two measures:
- Independent Survey (80%): The survey, comprised of approximately 26,000 US residents, asked participants to list credit unions where they have or had a checking/savings account and evaluate them based on six subdimensions: trust, customer service, terms & conditions, financial advice, branch services, and digital services.
- Publicly Available Reviews (20%): Member opinions were collected from Google ratings and reviews between February 2021 and March 2024, and a sentiment analysis was used to identify collective opinion toward branches and customer service.
This year, 207 credit unions were recognized with the best-in-state accolade from Forbes, 60 more than the 2023 ranking. Chartway was one of three credit unions recognized from Virginia.
“We’re honored to have been recognized as one of American’s Best-In-State Credit Unions by Forbes for the third consecutive year,” says Brian Schools, president and CEO. “Our team members, driven by our People First, Always philosophy, are dedicated to ensuring our members have access to the resources they need to move toward a brighter financial future. We’re grateful to our members for allowing Chartway to take care of them and their families as they unlock their potential so they can thrive.”
Forbes began its annual ranking of the Best-in-State Banks and Credit Unions in 2018. Nationwide banks and credit unions with branch locations in more than 15 states are excluded from the ranking. The complete list for 2024 can be found here.
Learn more about Chartway Credit Union at www.Chartway.com.
About Chartway
Since 1959, Chartway has been unlocking the potential of individuals and families so they can thrive. Member-owned and values-driven, our $2.9 billion credit union proudly serves more than 230,000 members with branches in Utah, Texas, and Virginia. We’ve been recognized by Forbes as one of America’s Best-In-State Credit Unions, included on American Banker’s Top Credit Union to Work For list, and received numerous other top workplace and best credit union accolades. Reflecting a bright way forward, our charitable arm – the Chartway Promise Foundation – has granted nearly $15 million to provide medically fragile children and their families memorable experiences that bring joy, hope, and smiles. For information on our vibrant organization, please visit www.Chartway.com and follow us on Facebook, Twitter, and Instagram.